JungleOS
Scope

Terms and Conditions of Service

Last updated: June 26, 2026

1. General

1.1. Welcome to JungleOS. The JungleOS platform, including all modules, features, and related services (collectively, the “Service”) is operated by Amos RF LLC dba AJA Software Solutions(“AJA,” “Company,” “we,” “us,” or “our”). Access to and use of the Service is subject to these Terms and Conditions of Service (“Terms”).

1.2. By creating an account, accepting an invitation, or otherwise accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms on behalf of yourself and your organization. If you do not agree with these Terms, you must stop using the Service immediately.

1.3. The Service is intended for professional business use. When you use the Service, you do so for your organization's trade, business, or profession. The Service is not intended for individuals under the age of 18.

1.4. Our collection and use of personal data in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference.

2. About JungleOS

JungleOS is a modular business operating platform designed for boutique consulting firms. The current available module is JungleOS Scope — a guided CPQ (Configure, Price, Quote) and project estimation engine. Additional modules are planned and will be released over time, including but not limited to:

  • Project Health & Status Reporting — AI-assisted status report generation and project health scoring
  • Utilization & Capacity Planner — consultant staffing and bench visibility
  • SOW & Change Order Generator — structured statement-of-work and change order drafting
  • Team Pulse Survey — anonymous recurring health checks for implementation teams

These Terms apply to all current and future JungleOS modules. Additional module-specific terms may supplement these Terms and will be presented before those features are activated.

3. Definitions

  • “Agreement”: Refers to these Terms, our Privacy Policy, and the Data Processing Agreement (DPA) located at the end of this document.
  • “Organization” / “Org”: The business entity that has created a JungleOS account. Each organization may have multiple users.
  • “Organization Admin” / “Owner”: The user with ultimate control over an Organization account, its data, and all activities within it. The Owner acts as the “data controller” for any Workspace Data within the Organization.
  • “Workspace Data”: Any data you create, upload, or store within the Service, including project estimates, client profiles, rate cards, question libraries, uploaded documents (such as RFPs), and organizational configuration. You are the owner of your Workspace Data.
  • “Service Plan”: A subscription to a specific tier of the Service, offered on a monthly or annual basis.
  • “Supplier”: Refers to Amos RF LLC dba AJA Software Solutions, a US company located at 5009 Branded Oaks Ct, Tallahassee, FL 32311, USA. Email: privacy@ajasoftwaresolutions.com. Phone: +1 713-589-9382.
  • “User”: Any individual who accesses or uses the Service under an Organization account, including Organization Admins and invited members.

4. Intellectual Property Rights

4.1. The Service, including all software, design, text, graphics, and other materials (“AJA Materials”), is the property of AJA and its licensors and is protected by intellectual property laws. We retain all rights, title, and interest in and to the AJA Materials.

4.2. You may not copy, modify, sell, lease, sublicense, reverse engineer, or create derivative works of the Service or AJA Materials. You may not use the Service for competitive intelligence purposes or impose an unreasonable load on our infrastructure.

4.3. You retain ownership of your Workspace Data. By using the Service, you grant us a limited, non-exclusive, royalty-free license to host, store, and process your Workspace Data solely as necessary to provide and maintain the Service. We do not use your Workspace Data to train AI models or build competing products.

4.4. Feedback, suggestions, or ideas you provide about the Service may be used by us without restriction or compensation to you. This does not affect your ownership of Workspace Data.

5. Service License

5.1. Subject to these Terms and payment of applicable fees, we grant your Organization a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes.

5.2. You may not resell, sublicense, or make the Service available to third parties outside your Organization without our prior written consent.

6. Subscriptions, Payments, and Refunds

6.1. Subscriptions. Access to the Service requires a paid subscription after any active free trial. Your subscription will automatically renew for an equivalent period unless you cancel it through your account settings before the renewal date.

6.2. Payment. Subscription fees are billed in advance on a monthly or annual basis. All financial transactions are processed through our billing provider (Zoho). By providing payment information, you authorize billing on each renewal cycle.

6.3. Taxes. Fees are exclusive of applicable taxes. You are responsible for all sales, use, value-added, or similar taxes, except taxes on our net income.

6.4. Refund Policy. If your account is terminated by you or by us, you will not receive a refund or exchange for unused time in the current billing period, except where required by applicable law.

6.5. Price Changes.We will provide at least 30 days' written notice of material price changes. Continued use after a price change takes effect constitutes acceptance.

6.6. Free Trials. We may offer free trials at our discretion. At the end of a trial, continued access requires a paid subscription. We reserve the right to modify or discontinue trial offers at any time.

7. User Responsibilities

7.1. You are responsible for all activity that occurs under your account, including the legality and accuracy of your Workspace Data.

7.2. You must keep your account credentials confidential. You must notify us immediately at privacy@ajasoftwaresolutions.com of any unauthorized use of your account.

7.3. You agree not to use the Service to:

  • Transmit harmful code, malware, illegal content, or unsolicited communications
  • Gain unauthorized access to any part of the Service or its infrastructure
  • Scrape, index, or extract data from the Service using automated means
  • Interfere with or disrupt the integrity or performance of the Service
  • Process “special categories of personal data” under GDPR (e.g., health data, racial or ethnic origin) or data related to criminal convictions within the Service without our prior written consent

8. Artificial Intelligence

8.1. Current use — development only. At present, AJA uses third-party AI tools (including Anthropic, Google Gemini, and Cursor) solely for internal software development and back-office purposes. No Workspace Data is sent to any AI provider during your use of the Service. These providers do not use AJA data for model training.

8.2. Planned user-facing AI Features.We intend to offer AI-powered features within the Service in the future — such as document ingestion, scope gap detection, and narrative generation (“AI Features”). When AI Features are made available, we will update these Terms and provide advance notice before they are activated for your account.

8.3. When AI Features are active. Once AI Features are available and you choose to use them, content you submit — such as uploaded documents (RFPs, statements of work, transcripts) — will be transmitted to our AI provider for processing. At that time: (a) you consent to such transmission and represent that you have the right to submit such content; (b) all AI-generated outputs will be suggestions only and must be reviewed by a qualified human before use in any client-facing or business-critical context; and (c) our AI provider will be listed as a sub-processor in the DPA at the end of this document.

9. Third-Party Services

The Service relies on the following third-party providers. Your use of the Service is subject to their applicable terms:

  • Supabase — database hosting and user authentication
  • Vercel — application hosting and content delivery
  • Zoho — subscription billing, CRM, service desk, and back-office analytics
  • Resend — transactional email delivery

We are not responsible for the availability or practices of third-party services. We will provide reasonable notice if a core dependency changes materially.

10. Availability and Modifications

We aim for high availability but do not guarantee uninterrupted access. We may perform scheduled or emergency maintenance that temporarily limits access and will make reasonable efforts to provide advance notice of planned downtime.

We reserve the right to modify, suspend, or discontinue any part of the Service. For material changes that reduce functionality, we will provide at least 30 days' written notice where possible.

11. Termination

You may terminate your Organization account at any time through the Service settings. We may terminate or suspend your access to the Service at any time for violation of these Terms, non-payment, or for any other reason, with or without notice.

Provisions of these Terms relating to intellectual property, disclaimers, limitations of liability, and governing law shall survive termination.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY AI-GENERATED OUTPUTS WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSES.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AJA OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR GOODWILL.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES YOU PAID TO US (IF ANY) DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

14. Indemnification

You agree to indemnify, defend, and hold harmless Amos RF LLC dba AJA Software Solutions and its affiliates, officers, directors, and employees from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of: (a) your use of the Service in violation of these Terms; (b) your Workspace Data; (c) your violation of any applicable law or third-party rights; or (d) any dispute between you and a third party.

15. Governing Law and Dispute Resolution

These Terms and any dispute arising from them shall be governed by the laws of the State of Florida and the United States of America, without regard to conflict of law principles.

All disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Leon County, Florida, USA.

Before initiating any formal dispute, both parties agree to attempt good-faith resolution by contacting privacy@ajasoftwaresolutions.com.

16. Miscellaneous

These Terms, together with our Privacy Policy and the DPA below, constitute the entire agreement between you and AJA concerning the Service. If any provision is deemed unenforceable, the remaining provisions will remain in full force and effect. This agreement was written in English (US), and the English version controls over any translation. AJA's failure to enforce any provision does not constitute a waiver of the right to do so in the future. You may not assign your rights under these Terms without our prior written consent.

17. Changes to These Terms

We may update these Terms from time to time. For material changes, we will notify you by email and/or by displaying a notice within the Service at least 14 days before the change takes effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

18. Contact

Amos RF LLC dba AJA Software Solutions
5009 Branded Oaks Ct, Tallahassee, FL 32311, USA
privacy@ajasoftwaresolutions.com
+1 713-589-9382

Data Processing Agreement (DPA)

This DPA is between the Supplier (AJA) and the Owner (the Organization Admin) and forms part of the Agreement.

1. Roles

The Owner is the “controller” of Workspace Data, and the Supplier is the “processor.” We will only process Workspace Data on the Owner's behalf and according to the Owner's instructions in order to provide the Service.

2. Owner's Obligations

The Owner is responsible for the legality and accuracy of all Workspace Data. You agree not to use the Service to process “special categories of personal data” under GDPR (e.g., health data, racial or ethnic origin) or data related to criminal convictions without our prior written consent.

3. AJA's Obligations

We will maintain appropriate technical and organizational security measures to protect Workspace Data. We will ensure that any personnel authorized to process Workspace Data are committed to confidentiality. We will notify you without undue delay of any personal data breach involving your Workspace Data.

4. Sub-Processors

We use the following sub-processors to deliver the Service. By accepting these Terms, you authorize our use of these sub-processors:

  • Supabase, Inc. — database storage and authentication (United States)
  • Vercel, Inc. — application hosting and edge delivery (United States / global CDN)
  • Zoho Corporation — subscription billing, CRM, service desk, and back-office analytics (United States / India)
  • Resend, Inc. — transactional email delivery (United States)

We will notify you of any material changes to our sub-processor list before they take effect, giving you the opportunity to object.

5. Data Deletion

Following the termination of your account, we will permanently delete your Workspace Data from our active systems within a reasonable period, typically 90 days. This grace period allows you to retrieve your data or reactivate your account. Backup copies may persist for up to 90 days before being overwritten or deleted. We may retain certain information if required by law (e.g., billing records for tax purposes).